1. Who We Are
Only Stands and Terraces is a football information website providing club guides, stadium guides, away day information, derby fixtures, videos, reviews and supporter-submitted recommendations.
For the purposes of this Privacy Policy, “we”, “us” and “our” refers to Only Stands and Terraces.
Contact email: contact@onlystandsandterraces.co.uk
2. Information We May Collect
Depending on how you use the website, we may collect or receive the following information:
- Information you submit: such as your name, email address, club you support, review text, ratings, suggestions, corrections and messages.
- Technical information: such as your IP address, browser type, device information, pages visited, dates and times of visits, and basic server log information.
- Anti-spam and security information: such as hashed IP address and browser information used to reduce duplicate reviews, voting abuse, spam or misuse.
- Cookie and analytics information: where cookies or similar technologies are used, subject to the settings and consent options available on the website.
We do not intentionally collect special category personal data, such as health information, religious beliefs, political opinions or similar sensitive information.
3. How We Use Your Information
We may use personal information for the following purposes:
- to publish, moderate and manage reviews, ratings, suggestions and corrections;
- to respond to messages or enquiries;
- to improve club guides, stadium guides, derby listings and website content;
- to prevent spam, fake reviews, duplicate voting and website abuse;
- to maintain website security and investigate technical problems;
- to understand how people use the website and improve the user experience;
- to comply with legal obligations where required.
4. Lawful Basis For Processing
Where data protection law applies, we rely on one or more lawful bases depending on the situation:
- Consent: for example, where you choose to submit a review, suggestion, report or enquiry, or where you accept non-essential cookies.
- Legitimate interests: for example, to operate the website, prevent abuse, moderate content, improve services and maintain security.
- Legal obligation: where we need to keep or disclose information to comply with the law.
5. Reviews, Ratings, Suggestions and Reports
If you submit a review, rating, suggestion or correction, we may store the information you provide and use it to improve or update the website.
Reviews and ratings may be displayed publicly once approved. Public review information may include your name, the club you support, your rating, your review text and the date of review.
Email addresses submitted with suggestions or reports are not intended to be displayed publicly. They may be used to contact you about your submission if needed.
We may edit, reject or remove submitted content where necessary, including where content appears inaccurate, abusive, spam, defamatory, irrelevant or unsuitable.
7. Analytics and Website Logs
We may use basic analytics or server logs to understand website traffic, page popularity, errors and performance.
This may include information such as visited pages, browser type, approximate location derived from IP address, referral source and time of visit.
Analytics information is used to improve the website and is not intended to identify individual visitors.
8. Third-Party Services and Embedded Content
The website may include links to, or embedded content from, third-party services such as YouTube, Google Maps, football clubs, ticket providers, hotels, pubs, restaurants, transport providers and social media platforms.
Third-party websites and services may collect data according to their own privacy policies. We do not control how third parties use personal information.
When you click an external link or interact with embedded third-party content, you should review that third party’s own privacy information.
10. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose it was collected.
- Published reviews and ratings may remain on the website unless removed or moderated.
- Suggestions, reports and contact messages may be kept while they are useful for managing website content or responding to the issue raised.
- Technical logs and anti-spam records may be kept for a limited period for security and abuse prevention.
Retention periods may vary depending on operational, legal or security needs.
11. How We Protect Information
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or alteration.
No website or internet transmission can be guaranteed to be completely secure. You submit information at your own risk, but we aim to use appropriate safeguards for the type of website we operate.
12. Your Rights
Depending on your location and applicable law, you may have rights over your personal information. These may include the right to:
- ask what personal information we hold about you;
- ask for inaccurate information to be corrected;
- ask for information to be deleted in certain circumstances;
- object to certain uses of your information;
- withdraw consent where processing is based on consent;
- complain to a data protection authority.
To make a request, contact us using the email address shown in this policy.
13. Children
This website is intended for a general football audience and is not specifically aimed at children.
We do not knowingly collect personal information from children. If you believe a child has submitted personal information to the website, please contact us so we can review and remove it where appropriate.
14. Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Continuing to use the website after changes are made means you accept the updated policy.
15. Contact
If you have any questions about this Privacy Policy, or if you want to make a privacy request, contact:
Only Stands and Terraces
Email: contact@onlystandsandterraces.co.uk
You can also find information about UK data protection rights from the Information Commissioner’s Office.